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Managed Care Organization Survey/Review

Updated: Feb 26

Lakeland Care, Inc Care Management conducts random surveys on services provided to monitor performance.

The scores are based on a 1-5 scale with scoring of 1, poor; 2, fair; 3, good; 4, very good; 5 excellent.


A survey conducted on January 22, 2021 of Todd’s Adult Family Home located in Oshkosh, WI rated our services a “5” excellent!


Lakeland Care, Inc stated they value the services Nobility Reigns, Todd’s Adult Family Home provides to its members and appreciates the ability to work collaboratively with contracted providers, with the goal of enhancing the equality of care and services for their members.


The following areas were reviewed and rated:

Q1. The LCI Providers ability to provide requested services have been: Rated “5”.

Q2. The LCI Provider is timely when arranging/initiating new services for a member: Rated “5”.

Q3. The LCI Providers ability to identify and support member needs has been: Rated “5”.

Q4. The LCI Providers flexibility (timeliness, adjusting to changes in member schedule, etc.) in meeting member needs has been: Rated “5”.

Q5. The LCI Member’s expressed satisfaction with the LCI Provider has been: Rated “5”.

Q6. Overall, your experience with the LCI Provider has been: Rated “5”.

Nobility Reigns takes great pride in the quality of care we provide to our clients to meet our clients individual care needs. Nobility Reigns is consistently learning, improving, and evolving to bring the best possible experience we can to our clients.


Nobility Reigns takes great pride in the quality of care we provide to our clients to meet our clients individual care needs. Nobility Reigns is consistently learning, improving, and evolving to bring the best possible experience we can to our clients.










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